Question: Where Do I Return My Optimum Equipment?

Where do I return my optimum modem?

Optimum recommends dropping the box off at a FedEx office or authorized FedEx location, including Walgreens.

When you drop it off, get a confirmation receipt..

Is optimum WiFi really free?

Optimum WiFi hotspots on Optimum WiFi is now available at select NJ TRANSIT train stations. Optimum Online customers have free, unlimited access to WiFi on NJ TRANSIT. Guests can purchase a day pass for $4.99 or use a free pass for limited access.

How do I retrieve deleted emails from optimum?

Recover your Optimum Online emails using the program Recuva, which is available to download free online. Choose the C drive from the drive-selection menu. Recuva will scan the hard drive for deleted files, including email files. Select the files from the list of deleted data and click the “Restore” button.

Can you keep optimum email?

Additionally, opening or sending an email message at least once every 90 days will keep your account active. Setting up auto-forward for your Optimum Online email will also keep an email account active. Any Optimum Online email account that has not been accessed once every 90 days will be permanently deleted.

How can I get optimum to lower my bill?

Willcox had some thoughts.Try to slice costs out of your bill. For instance, cable companies charge modem rental fees. … Call the cable company to reduce your bill. Ask for a customer retention specialist and negotiate a better promotional price. … Cut the cord.

What happens to my email when I cancel optimum?

An Optimum Online email account will not be affected by the change unless an email account goes inactive for more than 90 days. Any email accounts that have been inactive for more than 90 days will be deleted and the contents cannot be recovered.

How much does it cost to cancel optimum?

How much are cancellation fees?CompanyFeeCancellation contact #DIRECTVA prorated early-termination fee of up to $20/mo. left on contract1 (800-531-5000DISH$20 per month remaining on contract1 (888) 283-2309Optimum$0 (no contract)1 (866) 200-7273Verizon Fios$175–$350 depending on contract1 (844) 837-22625 more rows•Jul 7, 2020

Can I buy my own modem for optimum?

Optimum charges $4.95/month to $9.95/month as rental fee for their leased modems. Save on these rental fees by purchasing your own Cable Modem. Optimum typically activates any certified DOCSIS 3.0 modem but it is better to stick with Arris or NETGEAR since many other people have purchased them.

Should I buy my own modem?

Buying a modem and router will increase your upfront costs, but lower your monthly internet bill. Most tech experts suggest buying separate devices, but a combo unit will get the job done if you’re trying to keep things simple. Either way, you’ll save money in the long run.

What happens when you cancel optimum?

When you cancel Optimum service, you still have to pay for the full billing cycle, not just the days you actually used. Even if you cancel Optimum just one day into the new month, you owe for the rest of the month—even if that’s hundreds of dollars.

How long do you have to return optimum equipment?

Google: If you are not completely satisfied, you can return any Google product purchased on Optimum.net/smarthome within 15 days from date of order for a full refund to the card used for purchase.

Can I replace optimum modem with my own?

Optimum offers two options to choose from when you need internet access. You can either rent a modem fro them or you can buy one outright yourself.

How do I replace my optimum modem?

Connect to PC the new modem directly for provisioning. Unhook the old modem from the cable, connect the new, let it boot. Then open internet explorer and go to optimum web-site it redirects you by default and register the new modem. It may reboot a few times, just wait until it is done.

How do I cancel my optimum internet and keep Internet?

Contact Customer Service If you’re ready to part ways with Optimum, cancel service by giving their customer service department a quick call. At least as of 2019, Optimum does not offer any other way to cancel, disconnect or terminate your service.

Is optimum router any good?

When it comes down to it, you can’t do better than the Netgear Nighthawk R7000 for the best router for Optimum. It is a great all-around router, offering you good speeds and securities. … The only way you would need to go with another router is if you have heavy streaming traffic from multiple users on your network.

What is the best modem for optimum?

Best Compatibility with Optimum: Arris Touchstone TM1602A Modem. Sale. Arris Touchstone TM1602A. … Best with Embedded Digital Voice Adapter: Cisco DPQ3212. Cisco DPQ3212. $34.81. … Best High-Speed Telephony Modem: Arris TM822A Touchstone. Sale. … Best For Home Use: Motorola SBV6220 Surfboard. Motorola SBV6220 Surfboard.